Technical Support - Technical Services Price List
IN HOUSE - INTERNAL |
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| Α1. | HOURLY CHARGE FOR TECHNICAL WORK From 08:00 to 18:00, Monday to Friday |
50 |
€ /hour |
| Α2. | OVERTIME CHARGE FOR TECHNICAL WORK From 18:00 to 20:00, Monday to Friday |
60 |
€ /hour |
| Α3. | OVERTIME CHARGE FOR TECHNICAL WORK From 20:00 to 24:00, Monday to Friday |
100 |
€ /hour |
| Α4. | OVERTIME CHARGE FOR TECHNICAL WORK Saturday, Sunday and Holidays From 08:00 to 18:00 |
80 |
€ /hour |
| Α5. | OVERTIME CHARGE FOR TECHNICAL WORK Saturday, Sunday and Holidays From 18:00 to 24:00 |
120 |
€ /hour |
REMOTE |
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| B1. | HOURLY CHARGE FOR REMOTE SUPPORT From 08:00 to 18:00, Monday to Friday |
40 |
€ /hour |
| B2. | OVERTIME CHARGE FOR REMOTE SUPPORT From 18:00 to 20:00, Monday to Friday |
50 |
€ /hour |
| B3. | OVERTIME CHARGE FOR REMOTE SUPPORT From 20:00 to 24:00, Monday to Friday |
80 |
€ /hour |
| B4. | OVERTIME CHARGE FOR REMOTE SUPPORT Saturday, Sunday and Holidays From 08:00 to 18:00 |
60 |
€ /hour |
| B5. | OVERTIME CHARGE FOR REMOTE SUPPORT Saturday, Sunday and Holidays From 18:00 to 24:00 |
100 |
€ /hour |
IN THE AREA OF CUSTOMER – EXTERNAL (ATTICA) |
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| C1. | HOURLY CHARGE FOR TECHNICAL WORK From 08:00 to 18:00, Monday to Friday |
60 |
€ /hour |
| C2. | OVERTIME CHARGE FOR TECHNICAL WORK From 18:00 to 20:00, Monday to Friday |
80 |
€ /hour |
| C3. | OVERTIME CHARGE FOR TECHNICAL WORK From 20:00 to 24:00, Monday to Friday |
120 |
€ /hour |
| C4. | OVERTIME CHARGE FOR TECHNICAL WORK Saturday, Sunday and Holidays From 08:00 to 18:00 |
100 |
€ /hour |
| C5. | OVERTIME CHARGE FOR TECHNICAL WORK Saturday, Sunday and Holidays From 18:00 to 24:00 |
150 |
€ /hour |
IN THE AREA OF CUSTOMER – EXTERNAL (OUTSIDE OF ATTICA) |
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| D1. | HOURLY CHARGE FOR TECHNICAL WORK From 08:00 to 18:00, Monday to Friday |
80 |
€ /hour |
| D2. | OVERTIME CHARGE FOR TECHNICAL WORK From 18:00 to 20:00, Monday to Friday |
100 |
€ /hour |
| D3. | OVERTIME CHARGE FOR TECHNICAL WORK From 20:00 to 24:00, Monday to Friday |
150 |
€ /hour |
| D4. | OVERTIME CHARGE FOR TECHNICAL WORK Saturday, Sunday and Holidays From 08:00 to 18:00 |
130 |
€ /hour |
| D5. | OVERTIME CHARGE FOR TECHNICAL WORK Saturday, Sunday and Holidays From 18:00 to 24:00 |
170 |
€ /hour |
Note:in the case IN THE AREA OF CUSTOMER – EXTERNAL (OUTSIDE OF ATTICA), the costs of Accommodation, Food and Transfer, borne by the Customer. |
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MINIMUM CHARGES |
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| E1. | MINIMUM CHARGE FOR REMOTE SUPPORT When the customer is not covered by Support Contract. |
30 |
€ |
| E2. | MINIMUM CHARGE FOR TECHNICAL SUPPORT IN THE AREA OF CUSTOMER Inside Attica, Cover up an hour of technical support, When the customer is not covered by Support Contract. |
60 |
€ |
| E3. | MINIMUM CHARGE FOR IN-HOUSE TECHNICAL SUPPORT When the customer is not covered by Support Contract. |
30 |
€ |
| E4. | TRANSFER DEVICE TO OR FROM THE TECHNICAL DEPARTMENT TO THE COMPANY Inside Attica, When the customer is not covered by Support Contract. |
20 |
€ |
| E5. | DELIVERY SYSTEM AND UNPACKING IN AREA OF CUSTOMER Inside Attica, When the customer is not covered by Support Contract. |
30 |
€ |
Note:In the case where the customer has signed Support Contract, the present price list is valid only for services not covered there, and discount similar to that described in the Convention. |
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