Privacy Policy & Personal Data Update

The company “e-milles creations” respects your privacy and complies with the applicable legislation on the Protection of Personal Data. 

Our company processes personal data from users who visit and use our website. By collecting this information, we act as data controllers and by law, we are obliged to provide you with information about us, about the reason and way we use your data, and about the rights you have over them. 

We invite you to read this carefully, in order to be adequately informed regarding the type of data we process.


WHO WE ARE

“e-milles creations” is a company that operates in the fields of New Technologies, in the field of Internet Services and has a lot of experience. The company is legally registered with Hellenic Telecomunications and Post Commissions (Registration Number 91-040), with the Piraeus Chamber of Industry (Registration Number: 37195) and with the Hellenic General Administration of Commerce (Registration Number: 111958608000). The collection and processing concerns personal data that come to the knowledge of the company “e-milles creations”, in the context of the exercise of its activities provided for by law and the provision of services to its customers. 

“e-milles creations”, 9 Methanon street, GR 185 41 Piraeus, Hellas, Tel: +30 210 420 8830.

You can also contact the administrator directly by sending a message to [email protected]


WHAT IS PERSONAL DATA?

According to the General Data Protection Regulation of EU, personal data is defined as:

“any information relating to an identified or identifiable natural person (data subject). An identifiable person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

Our website is not designed and is not directed at minors. Therefore, we do not collect or wish to process data relating to children. If you are aware of any provision of data concerning minors, please inform us immediately. 


WHAT PERSONAL DATA DO WE COLLECT?

During your browsing on our website, we automatically collect and process certain information using cookies, i.e. information that allows us to participate in the services offered by the company “e-milles creations” and to provide a better browsing experience. This information includes data on how you used the website, your IP address, access times, hardware and software information, as well as information about the device you used. We also collect data about your interests, characteristics, location and the projects you like. We use this information to personalize your experience on our online marketplace. For more information about cookies, please refer to our website's cookie policy. 

Finally, we collect the information that you provide yourself when you register on the website or when completing the relevant contact form or requests that you submit to us for your service, including your name and contact information (e.g. subscription to the newsletter service from which you can unsubscribe at any time, either by sending us a relevant email or via the unsubscribe link in the email.) 


SPECIAL CATEGORIES OF DATA 

The company “e-milles creations” will not ask you to provide special categories of personal data such as data that reveal your racial or ethnic origin, political opinions, religious or philosophical beliefs, membership to unions, genetic data, biometric data or data concerning your health, or sexual orientation, through the Website. However, some areas of the Website include free text fields (e.g. the contact form). These fields may allow you to disclose special categories of personal data to the company “e-milles creations”. We ask you not to do so, unless you consider that this is absolutely necessary for the purposes of your communication with us. In this case, our company asks you to provide your explicit consent to the processing of any special categories of Personal Data that you wish to communicate to us. 

The company “e-milles creations” processes special categories of Personal Data that you submit when this explicit consent is provided or when another legal basis for processing can be invoked and, in any case, only if this is deemed adequate, relevant and necessary in the context and purposes of the processing provided for in this notice.


THIRD PARTY DATA

As mentioned in the previous section, certain areas of the Website include free text fields that allow you to share (accidentally or not) Personal Data relating to other persons with our company.

Every time you decide to communicate Personal Data relating to other persons to us, you will be considered a data controller regarding the said data. This means that you are solely responsible for this decision and therefore, you may be held liable for any complaints, claims or requests for compensation that may be brought against the company “e-milles creations”, when this Personal Data has been unlawfully communicated to us. 

Therefore, in these cases, you must ensure that you are able to communicate and share this Personal Data with our company legally, in accordance with applicable law (e.g. because the third parties have consented)


HOW DO WE USE YOUR INFORMATION?

With this privacy policy, our company states that we will collect and process your personal data for the purpose of providing and improving services to you, responding to requests you submit to us, communicating in general and the fulfillment of the statutory purposes of operation and activity of the company “e-milles creations”.

We are legitimately entitled to process your data for various reasons. The main reason is that we need to process it for the performance of the contract you enter into with us when you receive any of our services or functions, however, there are other reasons that allow us to use it, such as, among others, our interest in answering your questions or the consent you give us to send you our newsletter.

The company “e-milles creations” will process (collect, store and use) the information you provide in a manner compatible with the Personal Data Protection legislative framework. We will try to keep your information accurate and up-to-date and not keep it for longer than necessary. How long certain types of personal data should be retained may also be governed by specific legal requirements and agreed practices.


HOW DO WE PROTECT YOUR INFORMATION?

The company “e-milles creations” takes the security of your data very seriously. That is why we have security procedures, policies and technical restrictions to protect your data from unauthorized access, destruction or modification. In addition to the security measures on our part, such as encrypting your data, we recommend that you carefully choose your password and make sure that you keep your login details confidential.


DATA DISCLOSURE TO THIRD PARTIES

“e-milles creations” may transfer your personal data to Public and/or Independent Authorities, Bodies or Services and/or partners, natural and/or legal persons, service providers - counterparties of the company for the purpose of its legal operation, the safeguarding of its legitimate interests and your orders and subject to the conditions of the law, it will not transfer your personal data to countries outside the EU or to third parties that do not meet the required security measures, without having previously obtained consent.

We may also use services from third-party service providers. As part of their services, they may need to process your personal data. For example, service providers may provide us with payment, advertising, customer service or sales services. Or they may support us with sending emails, analyzing feedback or with security. These service providers have a duty of confidentiality, may only use the specific data that is necessary to provide services to us, and may only use this data in accordance with our instructions.

The third parties with whom we share your data may be based outside the European Union or use servers located outside the EU. Data protection could be lower in these countries than within the EU. This is why, if necessary, when we share data with third parties or servers outside the EU, we make sure that there is a legal basis for the transfers and that your data is protected in accordance with applicable law.


HOW DO WE USE SOCIAL MEDIA?

We use social media in various ways to create a user-friendly environment and to communicate.

You can reach us through your social media account, (e.g. Facebook, Messenger, etc.). However, please note that we do not use this chat as our official channel for handling questions or complaints. However, we do try to respond to your messages promptly and provide you with further information or assistance if necessary. The privacy policy of the relevant social media provider applies when you use their services. 

On some pages we may have integrated social media plugins (e.g. Facebook and Instagram). This means that when you click on one of the plugin buttons, certain information is shared with the relevant social media provider. Third parties may be able to place cookies through these plugins. For more information on how to enable and disable these cookies, please refer to the Cookies Policy. 


WHAT ARE YOUR RIGHTS?

At any time, while we are holding or processing your personal data, you, the data subject, have the following rights:

  • Right of access: you have the right to request a copy of the information we hold about you.
  • Right of rectification: you have the right to have data we hold about you corrected that is incomplete or inaccurate.
  • Right to be forgotten: in certain cases you can request that the data we hold about you be deleted from our records.
  • Right to restriction of processing: where certain conditions apply to you having the right to restrict processing.
  • Right to object: you have the right to object to certain types of processing.
  • Right to object to automated processing, including profiling: you also have the right to object to automated processing or profiling (if such is actually done).
  • Right to control: in the event that the company “e-milles creations” refuses to satisfy any of your requests based on the above rights you have, you will receive a reasoned response. You have the right to complain as highlighted below.


HOW TO EXERCISE YOUR RIGHTS?

To exercise your above rights as well as to unsubscribe from the newsletter service, you must contact us by sending a relevant message to our postal or electronic address. To facilitate the exercise of your rights, the company “e-milles creations” has a special form which is available to you upon request and in which you should clearly indicate your identification and contact details as well as the content of your exercised right. We also inform you that the company “e-milles creations”, in accordance with the applicable legislative framework, is obliged to confirm your identity and possibly request more information in order to respond to your request. All of the above requests will be forwarded from the moment a third party is involved in the processing of your personal data.

The right to the protection of personal data and the above rights deriving from it are not absolute and must be considered and weighed, in accordance with the principle of proportionality, with other fundamental rights. 


WHAT INFORMATION CAN YOU REQUEST?

The company “e-milles creations” upon your request, can confirm what information we hold about you and how it is processed. If the company “e-milles creations” holds personal data about you, you can request the following information:

  • Identity and contact details of the controller who has decided how and why to process your data. 
  • The purpose of the processing as well as the legal basis for the processing.
  • The categories of personal data collected, stored and processed.
  • The recipient or categories of recipients to whom the data have been/will be disclosed.
  • If and when we transfer personal data to a third country or international organisation, information on how we ensure that this is done securely. The EU has approved the transfer of personal data to certain countries because they meet a minimum level of data protection. In other cases, we ensure that there are specific measures in place to safeguard your information.
  • The period for which your data will be stored.
  • Details about your rights to rectify, erase, restrict or object to certain processing.
  • Information about your right to withdraw your consent at any time.
  • How to lodge a complaint with the supervisory authority.
  • Whether the provision of personal data is a legal or contractual requirement, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of the personal data if they were not collected directly from you.
  • Any details and information of automated decision-making, such as profiling, as well as the significance and expected consequences of such processing (if indeed is made).

To submit a request via email or post please use the contact details provided above.


YOUR RIGHT TO COMPLAINT

If you have any complaint and/or request regarding the use we make of your information, you can contact us using the contact details above. 

If your request is not satisfied, you have the right to file a complaint with the Hellenic Data Protection Authority (dpa.gr). 1-3 Kifissias Ave, P.O. Box 11110, Athens, Greece. 115 23, Athens, Call Center: +30 210 6475600, Fax: +30 210 6475628, email: [email protected], [email protected]. For more information, please visit the website:
http://www.dpa.gr/portal/page?_pageid=33,211532&_dad=portal&_schema=PORTAL


CHANGES TO THIS

We make every effort to continuously improve our services and our processes, as well as to protect your rights regarding your personal data. Therefore, we may update this Privacy Policy from time to time. Therefore, we recommend that you check this statement on a regular basis. The company “e-milles creations” will inform you of significant modifications to this and the date of the last modification will be indicated therein. 


Date of last update: 04/2025