Fixed-Term Maintenance Contracts

Preventive Care for Uninterrupted Operation

At e-milles creations, we believe that prevention is the key to the efficient and uninterrupted operation of any system. Our Fixed-Time Maintenance Contracts are designed with an emphasis on preventive control, to ensure the stability, security and long-term performance of your infrastructure.

 

High-Value Preventive Maintenance

Our contracts are organized into daily, 15-weekly, and semi-annual tasks, ensuring a comprehensive approach to the care of your systems. Here is a detailed description:

 

Daily Tasks

Our team monitors and manages your critical systems daily, with an emphasis on the following areas:

  • Checking Internet connection and static IP addresses.

  • Evaluating the healthy operation of the Servers: operating system, memory, hard disk fullness.

  • Software updates and upgrades for maximum security and performance.

  • Functional checks for Backup, Antivirus, and Fax Server.

Note: All work is carried out remotely, with the help of specialized software or via Remote Administration, offering fast and continuous care.

 

15-Fortnightly Work

Every fortnight, our engineers visit your site for:

  • Detailed checks on all Client PCs for software, hardware or application issues.

  • Updates of operating systems and programs, such as Office and special applications.

  • Updates and upgrades of Antivirus software.

Note: The work is carried out on an agreed schedule, accompanied by a detailed report, and you are given detailed results.

 

Semi-Annual Tasks

In-depth maintenance to ensure the long-term performance of your equipment:

  • Cleaning of dust in Racks, Servers, and Clients.

  • Thorough inspection of ventilation systems (Blower).

  • Diagnosis and maintenance of network equipment, such as Switches, Routers, and UPS.

Note: As in the other phases, these tasks are performed at your site using a checklist and accompanied by a detailed report.

 

Direct Technical Support

With a fixed-term maintenance contract from e-milles creations, you are sure that any problem that arises will be handled immediately and professionally. We are by your side with a committed response time and customized solutions, ensuring the continuity of your operation.

 

Invest in the reliability of your infrastructure

Choose the Fixed-Term Maintenance Contracts and let us protect your investment.
With e-milles creations by your side, you can be sure that your systems are in the best hands.